Privacy & Confidentiality Policy

To provide our logistics services effectively, we collect the following types of information:

We use the information we collect for the following purposes:

• Service Delivery: To process and fulfill your shipping requests, provide tracking updates, and manage deliveries
• Customer Support: To respond to inquiries, resolve issues, and provide technical assistance
• Billing & Payments: To process invoices, collect payments, and maintain financial records
• Communication: To send service updates, shipping notifications, and important announcements
• Compliance: To meet legal and regulatory requirements, including customs and transportation regulations
• Improvement: To analyze trends, improve our services, and enhance customer experience

We do not sell, rent, or trade your personal information. We may share information only in the following circumstances:

• Service Providers: With carriers, warehouses, and logistics partners necessary to fulfill your shipments
• Legal Requirements: When required by law, court order, or government regulations
• Business Protection: To protect our rights, property, safety, and that of our customers
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to affected parties)

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction:

• Encrypted data transmission using SSL/TLS protocols
• Secure servers with firewall protection
• Access controls and authentication for authorized personnel only
• Regular security audits and vulnerability assessments
• Employee training on data protection and confidentiality

While we take every precaution to protect your data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to using reasonable measures.

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Opt-Out: Unsubscribe from marketing communications at any time
• Portability: Request a copy of your data in a structured, machine-readable format

To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days.

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences.

You can control cookie settings through your browser. Note that disabling cookies may affect the functionality of certain features on our website.

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Shipment records are typically retained for 7 years in accordance with federal transportation regulations.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting a notice on our website or sending you an email.

Your continued use of our services after such changes constitutes acceptance of the updated policy.